How to Resolve Buffering and Freezing

If most channels work fine, but there is a channel frozen or buffered, or no sound.  The problem would be in the device’s decoding ability. Please go to our IPTV APK MISC to try: hardware/software decoding and it will solve this problem.  MISC-Decoding Model-Hardware/Software Decoding.

The following is a step-by-step guide for switching IPTV decoders:

  1. Launch the IPTV App on your device.
  2. Navigate to the Settings option on the main interface.
    access-IPTV-settings
  3. Scroll down to the Decoder mode option.
    Decoder mode option
  4. Press the right arrow on your remote control to cycle through the available decoders: software decoder, hardware decoder, VLC HW decoder, sync decoder, and ExoPlayer decoder.
  5. Choose the Appropriate Decoder:
    • Sync Decoder: If you experience audio and video synchronization issues, switch to the Sync decoder.
    • Software or Hardware Decoder: If you encounter buffering or freezing issues, try switching to either the software or hardware decoder.
  6. Wait for two seconds, then click OK when prompted.
  7. Check if the audio and video synchronization issue is resolved.

If not solved, please contact us for support.